Staff
Meet the staff of the CAI Keystone Chapter.
Jenn Ferris
Member Engagement & Administration
Jenn joined the staff of CAI Keystone as Chapter Administrator in April 2023. Jenn spent 36 years working in video post-production and saw the industry change exponentially over the years. Looking for a new challenge and something completely different, she discovered CAI Keystone and realized it was the perfect “different” for her.
Although she now lives in Wyndmoor with her wife and son, she was born in Philadelphia and feels strongly that the old adage is true, “you can take the girl out of the city, but you will never take the city out of the girl!”
In addition to being a mom to her son, Jenn is a proud dog mom to two rescue pups, Tara and Suzie. When she finds spare time, Jenn is an avid reader and toy collector. She loves the simple life with her family and is happy to be part of the CAI Keystone family!
Stefan DerKrikorian
Manager, Marketing & Communications
Stefan DerKrikorian is a marketing and creative professional with years of experience in brand development, advertising, and graphic design. With a strong foundation in visual storytelling and strategic campaign planning, he has helped organizations build meaningful connections with their audiences across digital and traditional channels.
His approach combines data-driven thinking with a deep appreciation for design, resulting in cohesive brand experiences that resonate. Stefan thrives in collaborative environments and brings a hands-on mindset to every project—from concept through execution.
Outside of work, Stefan is an avid car enthusiast with a passion for automotive design and detailing. He’s also a lifelong dog lover and retro video game collector, drawing creative inspiration from vintage aesthetics and pop culture.
Whether supporting a brand launch or refining a creative strategy, Stefan is committed to delivering thoughtful, high-impact solutions that drive results.
Charlena “Chacha” Frank
Manager, Meetings & Events
Charlena, who also goes by Chacha, is the Meetings and Events Coordinator at CAI Keystone.
Originally hailing from Glenside, PA, Charlena currently resides in Horsham. Outside of work, she finds solace in the great outdoors, whether she’s hammocking, hiking, or exploring new cities and neighborhoods, Charlena’s adventurous spirit is ever-present.
Having joined the CAI Keystone family, Charlena is eager to contribute her skills and enthusiasm, fostering memorable events, and building meaningful connections within the community.
Amanda Henderson
Manager, Member Development, Retention & Engagement
Amanda’s journey with CAI Keystone has been one of growth and connection. She joined the chapter in December 2021 as Chapter Administrator and quickly became part of the vibrant Keystone community.
In January 2023, she stepped into the role of Manager of Membership and Marketing, where her passion for engaging with members truly flourished.
Then, in June 2025, Amanda, her husband Jonathon, and their sweet cat, Penny, embraced a new adventure by relocating to Upstate New York to be closer to family. While the move meant saying hello to her sister as a neighbor (quite literally), it also meant saying goodbye to CAI Keystone.
Fortunately, that farewell was short-lived. Soon after, Amanda received an invitation to return to the chapter staff in a remote capacity as Manager of Member Development, Retention & Engagement, a newly created role that perfectly aligns with her people-first philosophy.
Despite the physical distance, she remains only an email or phone call away, eager to help make every member’s experience as rewarding as possible. See for yourself and click the button to send her an email!
Michael Shaw
Chapter Executive Director
Originally from Delaware County, Pennsylvania, Michael has also resided in Delaware and currently lives in South Jersey – all three states represented by the chapter!
Michael and his wife Ashley live in a pink Victorian in enchanting Pitman, NJ with their two rescue dogs – Eleanor Roosevelt and Bogart – and their two rescue cats – Gatsby and Voodoo.
Michael is an aspiring novelist, who has had two short stories published in literary anthologies. He has about 31 different novels in various states of completion, including a supernatural suspense story set in a Poconos community association that could really benefit from membership with CAI Keystone.
