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Member Services


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Serving as a member of CAI's Chapter Board of Directors is a rewarding and challenging experience. Serving on the chapter board requires participation at regular board meetings, attendance at chapter programs, time spent reviewing documents such as financial statements, policy documents, etc, and contributing to the discussion and planning of chapter strategic initiatives and programming.

Self nominations are accepted in the Summer of each year and are generally due in the chapter office by early September. While all members in good standing are eligible to be nominated to the chapter board, the nominating committee does actively recruit from members who serve on a chapter committee, and particularly those who serve as chair of a chapter committee. These leadership positions serve as good learning experiences for individuals interested in potentially joining the chapter board.

As outlined in the chapter's By-Laws, the Chapter "Board of Directors shall have supervision, control and direction of the affairs and property of the Chapter, shall determine the policies of the Chapter, shall actively pursue the purposes and objectives of the Chapter and CAI, shall insure that the Chapter and its Bylaws comply with the policies and procedures of CAI, and shall have discretion in the use and disbursement of Chapter funds."

The Chapter Bylaws also provide for the size and composition of the the Board of Directors, which shall be composed of the number of Directors as determined by the Members, but in no event shall be more than eleven (11) Directors plus the immediate past Board President and any non-voting regional council liaisons. Directors must represent Membership Representation Groups as defined in the bylaws. These requirements, in addition to geographical considerations, weigh heavily on the nominating committee, which selects nominees to fill the slate each year.

Members who are interested in joining the chapter board should review the Board Member Qualifications and the Board Member Statement of Expectations which all board members are asked to sign at the beginning of each year. Please review this information to be sure you are able to comply with the expectations of chapter board members. Be sure to return your nomination to the chapter office before this year's deadline!

The Community Association Manager International Certification Board (CAMICB) policy permits a CMCA to reinstate the CMCA credential once during the course of a CMCA's career, subject to the reinstatement policies outlined in the "Reinstatement" portion of the CMCA Handbook, including payment of a $200 reinstatement fee and fulfillment of applicable continuing education requirements. For complete steps on how to reinstate your CMCA, visit the CAMICB website.
A CMCA seeking subsequent reinstatement(s) of a lapsed CMCA credential must complete the application for reinstatement and:

  • Re-take and pass the CMCA exam. Full application fees apply.
  • Or: Submit to the CAMICB office proof of completion of 16 hours of continuing education for each year in which the credential was inactive; submit payment of the annual service fee for each year in which the credential was inactive; and submit payment of a reinstatement fee.

Any CMCA requesting an initial or subsequent reinstatement of the CMCA credential must attest that, during the period in which the credential was inactive, the CMCA:

Reinstatement of the CMCA credential is subject to review by the CAMICB Board of Commissioners.
If you have any questions about CMCA reinstatement, please contact CAMICB.

The Community Association Managers International Certification Board (CAMICB) receives many questions about the CMCA application process. Click the link above for a step by step process on applying for the CMCA certification.

  • The CMCA can be obtained with a minimal investment in time.
  • With just a few days in the required prerequisite course, one day for the exam, and time in between to study, you can be on your way to receiving your certification.
  • The CMCA can be obtained at a relatively low cost, yet it's a great investment in your future.

Candidates will have one year from the date of approval to sit for the examination. There is no limit on the number of times a candidate can sit for the exam. If you or a member have a question about this process, contact CAMICB.

Click here for complete information on CAI Professional Manager Credentials.

To print a transcript of your courses, follow these instructions:

  1. Login to your member record. If you are on the Members Welcome Page, click on the My Education Credits link on the left side menu. If you land on the Social Feed page, click the Education Transcript link under the Quick Links menu. Either of these options will take you to the Professional Development tab on your member profile.
  2. Under the "Professional Development" tab of your profile, you will see all continuing education credits you have earned from programs hosted by this chapter only. From this tab, you can print your transcript, email your transcript, or export your professional development entries.

Please note: Only CAI Keystone Chapter programs will appear on this transcript. For a transcript of PMDP courses and other CAI national programs you have attended, log in to your record on the national CAI website.

Chapter educational programs are routinely submitted to the Community Association Managers International Certification Board (CAMICB) for approval for continuing education credit. One hour of education equates to one hour of continuing education credit.

In order to earn the credit attached to a chapter education program, a manager must:

  • Register for the continuing education program.
  • Attend the entire program. Managers who arrive late or leave early will not be awarded full credit for the program in question.
  • If sign in sheets are being utilized, managers must sign in and sign out of the program for attendance tracking purposes.
  • For on-demand webinar programs, managers must complete the online course, complete the survey, and submit to receive your certificate of attendance.

Questions about continuing education credits can be directed any CAI staff member.

CAI's Keystone Chapter has standardized our registration fees for all chapter programs that include continuing education credits. The pricing for any continuing education program is based on the value of the education delivered, and not on other variables such as geographic location, venue, food and beverage, or other factors.
All continuing education programs, including virtual programs and webinars, are priced as follows:

One hour / one education credit course - $29

Second hour / second credit - additional $20

Third and additional hours / credits - $10 per additional hour/credit

Note - the above registration fees are, generally, for community association managers. Registrations fees for business partners and homeowners may differ from these rates.