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How CAI Keystone Communicates with Members

CAI’s Keystone Chapter utilizes various methods to communicate with our members, including this website, which is the best source of information on chapter programs, events, articles, and much more. We also utilize text messaging to a limited degree, some US postal mail, including our chapter magazine, as well as our social media pages.

You can find links to CAI Keystone on Facebook, Twitter, LinkedIn, and Instagram in the footer of every page on this website. In addition to the email and printed communications outlined below, the chapter hosts two podcasts and a blog that provides educational and informative content to members.

Email is a Primary Method of Communication

The Keystone Chapter sends out a large volume of email, as many members no doubt already know! We do make an effort to limit how many times each member will receive an email from the chapter each day, week, and month.

To ensure you are receiving email updates, including legislative alerts, from CAI Keystone, please be sure to add our domain – caikeystone.org – to your approved sender / domain list in whichever email program you use. Most of our email comes from the address info@caikeystone.org so be sure to whitelist as well.

Please note – the chapter utilizes Hubspot for the vast majority of email we send. Hubspot has a data management tool that will automatically unsubscribe you if you do not consistently open or read emails from the chapter. So, if you’re wondering why you are not getting email from the chapter, this may be the reason. Reach out to chapter staff and we can assist in fixing this issue for you.

Here’s an overview of the emails you may receive from CAI’s Keystone Chapter:

Daily and Weekly Digest from the Member Community

Weekly Digest Image

If you’re not already aware, CAI Keystone offers an online member community on the chapter website. You can log in to the community via this link. In the online community, you can post questions, share photos, comment on other members’ posts, and engage with members from across the chapter. This is a great online networking tool for you as members. The online community also auto-generates a weekly digest email (see image to the right) that includes your name and photo, if you’ve uploaded one, and an overview of recent activity in the community. If you’re not interested in these daily and weekly digest updates, it’s easy to unsubscribe. Click on Subscription Preferences at the bottom of the digest email. This will take you to the Information & Settings page of your member profile. Scroll to the bottom to subscribe or unsubscribe to the Daily and Weekly Digests. (see photo below)

Unsubscribe to Digest image

The Minute Monthly e-newsletter

The Minute e-newsletter is sent once a month, usually on the first Wednesday, to all chapter members. Each issue of The Minute is custom tailored to three member types: community managers, homeowner leaders, and business partners, and features topics of interest specifically curated for each audience. 

Well Managed, Homeowner Connect, and Business Partner Brief Case Email e-newsletter 

These three emails are sent weekly, on Tuesdays, to all member types with content specifically curated to each member type. 

inSeason Quarterly Email e-newsletter

All chapter members receive inSeason via email on a quarterly basis, roughly coinciding with the start of each season. inSeason features timely news, seasonal tips and relevant, curated content for the membership.

Sponsored Spotlight Email

Sponsored Spotlight Emails are sent out no more than 6 or 7 times a year and include sponsored content from business partner members of the chapter. These emails generally include a short educational article and photos posted to the chapter blog and sent out via email to the membership. 

Printed Publications

CAI Keystone publishes Community Assets magazine six times a year. The magazine is mailed to all individual homeowner leader and manager members, and the primary contact for every business partner and management company member. The magazine is also available in digital format from this link (member login required.) In addition, the chapter publishes an annual Member Resource Guide which includes contact information in the yellow pages section for all management company and business partner members. This resource guide does not include contact information for individual homeowner leader and manager members.