Emergency Services Appreciation Day Strengthens Community Safety at Arrowhead Lake

A Day Built on Appreciation Emergency services are often called upon during the most difficult and urgent moments in our community. Whether responding to medical emergencies, fire calls, weather-related incidents, safety concerns, or other critical situations, these dedicated individuals serve with professionalism, commitment, and care. Appreciation Day gives residents a chance to say thank you […]
Building Community One Gathering At A Time

New Opportunities for Engagement As the weather warms up, folks tend to have a new burst of energy for engagement. At The Philadelphian, we are fortunate to have so many amazing clubs and committees that host a variety of exciting gatherings to bring neighbors together. If you’re looking for new ideas for resident engagement, check […]
Key Steps for Optimal Budget Preparation

Most of Us Dread Budget Season! For some, this task feels overwhelming. For others, it requires digging into the weeds too much. And for many, they feel boxed in by their board or residents’ desire for “no fee increases.” While I don’t love working on budgets, here are some tips that have helped me along […]
Working Smarter, Not Harder: A Few Good Keystrokes

The Hidden Time Drain How many times have you typed, “Please let me know if you have any questions” this week? Ten times? Twenty? Fifty? Now think about all the other phrases you type over and over again. “Thank you for bringing this to my attention.” “This request has been processed.” “This matter has been […]
New Fannie Mae & Freddie Mac Rules Are Coming. Is Your Community Ready?

On March 18, 2026, Fannie Mae and Freddie Mac announced sweeping changes to condominium project standards and insurance requirements. For community association boards, the window to prepare is short — and the stakes are high. If your community isn’t positioned to meet these new standards, buyers in your building could lose access to conventional mortgage […]
Ice Damming at an Association Clubhouse: Causes, Impact, and Lessons Learned

This winter in the Poconos reminded me just how powerful nature can be and how important preparation is. After a significant snowstorm that dropped nearly 22 inches of snow in a single event on top of other snow we received in the season, we experienced a serious issue at the clubhouse…dreaded ice damming. The weight […]
Behind the Vents: A Practical Guide to Community Heating & Cooling

Heating and cooling systems hum quietly behind the vents of our communities, rarely noticed until something goes wrong. Yet for community associations, these systems are far more than hidden machinery—they are essential infrastructure, major budget drivers, and a key contributor to resident comfort and satisfaction. Whether your community consists of single-family homes, townhomes, mid-rise condos, […]
Organizational Techniques for Association Managers

Managing multiple associations and communities as an Association Manager requires a high level of organization, efficiency, and time management. Staying on top of tasks, deadlines, and board expectations is essential for success. Implementing effective organizational techniques can streamline processes, reduce stress, and improve overall performance. Below are some valuable tips and tricks to help association […]
Top 4 Pond Complaints From Residents (And How To Solve Them)

Imagine walking a prospective resident through your community, pointing out the manicured landscaping, well-maintained buildings, and outdoor amenities. You only get one chance to make a stellar first impression, so the last thing you want them to see is a neglected pond. Even if everything else is on point, few things are as distracting as […]
Photo Gallery: 2026 Community Live! Annual Conference & Expo

Explore highlights from Community Live! 2026, where industry professionals, business partners, and homeowner leaders came together for two days of education, networking, and engagement under the Big Top. From dynamic sessions to a vibrant exhibit hall, these moments capture the energy and connections that made this year’s event a success. Photography by Gretchen Elaine Photography.
