Dust Off Your Disaster Plan
Now is the perfect moment to evaluate your community’s disaster readiness. Are you prepared for the unpredictable challenges that come with East Coast weather? For community association managers and members of condominium and HOA communities, ensuring your disaster plans are current and effective is crucial. The Evolution of Disaster Planning: A 15-Year JourneyOver the past […]
That uncomfortable four-letter word…SNOW
I have worked in the landscape and snow industry for the past forty years and I can say without hesitation that snow and ice removal management has continually been the most challenging part of my experience. Winter weather can be unpredictable, hazardous, liability ladened, and downright emotional at times. For those of us in the […]
5 Essential Tips to Protect Your Trees This Winter
When trees fall and wreck cars, homes, and roads, it can feel random and unpredictable. But there are steps you can take to keep you and your trees safe – and now is the time to do it. “Now that most trees in the area have lost all of their leaves, it’s a good time […]
Photo Gallery: 2024 Excellence Awards Gala
A record number of CAI Keystone members gathered on Wednesday, December 4, 2024 for the chapter’s 2024 Excellence Awards Gala at Talamore Country Club in Ambler, Pennsylvania. During this festive event, attendees celebrated the close of another successful year, congratulated new and renewing Gold Star Community honorees, Excellence Award nominees and recipients, our 2024 Recruiter […]
2024 Excellence Award Nominees Announced
MEET THE STAR-STUDDED NOMINEES! CAI is dedicated to building better communities. That mission is fulfilled, in large part, by the hard work and dedication of our many volunteers, members, and leaders. Every year, CAI recognizes our best and brightest members with the CAI Excellence Awards. These awards will be presented at the 2024 Excellence Awards […]
5 Keys to Service Excellence
I was confident in the service I provided to guests when I was a concierge at The Rittenhouse Hotel, a AAA Five Diamond award winning hotel in Philadelphia. But what if for a few minutes during my eight hour shift I turned my back to the lobby, pulled out my cell phone, and started scrolling and […]
Sign of the Times: Political Signs in PA & NJ Community Associations
With the Republican and Democratic National Conventions behind us, campaign season is now in high gear. Many people feel very strongly about who should become our next president and would like to convince as many people as possible to vote for their preferred candidate. While not everyone has the time to volunteer for a campaign […]
Practicing Arborist vs. Consulting Arborist
When asked what I do for a living and reply with I’m a consulting arborist and forester I usually get a blank stare and are often asked, what does that mean? Most folks are acquainted with tree contractor firms, but not so much what the job of a consultant is. The common impression is when […]
Photo Gallery: 2024 Mary Ann McNulty Memorial Golf Classic
A little bit of rain wasn’t enough to dampen the spirits for another sold out Mary Ann McNulty Memorial Golf Classic. This popular annual event, named in honor of CAI Keystone Past President Mary Ann McNulty was held on Monday, September 23 at Cedarbrook Country Club in Blue Bell, PA. Unfortunately, the rain did force […]
Photo Gallery: 2024 Keystone Executive Leadership Retreat
CAI Keystone’s 3rd Annual Keystone Executive Leadership Retreat presented by Alliance Association Bank was held on September 11-13, 2024 at the Lancaster Marriott at Penn Square and Lancaster County Convention Center in Lancaster, Pennsylvania. Management company CEOs, senior level staff, and large-scale community managers gathered for this one-of-a-kind executive education and leadership program that included […]