Opening Session: Empathy – Leading with The Head and the Heart
Presented by Paul D. Grucza, CMCA, AMS, PCAM, CAM Leadership Institute

As the owner of your successful management enterprise, many times we fall into the trap of focusing more on the management side of the business instead of the development side of the business and truly acting as the company CEO.  How does this happen and why?  We'll find out in this very interactive and engaging session.

Managing Organizational Change
Panelists & Moderator: Mike McNulty, CMCA, AMS, Community Management Advisors, Inc., AAMC; Tony Nardone, AMS, PCAM, Corner Property Management; Moderated by David Velasco, The Baldwin Group  

Organizations that fail to change may fail to survive. Organizational change, and uncertainty, is everywhere - whether it is adapting to new technology, onboarding a new CEO, experiencing a significant growth in business, expanding to new markets, or going through a merger or acquisition, how your company manages that change will determine its success or failure. This panel discussion will focus on strategies and best practices leaders use to navigate significant transformation, including:

• The importance of clear communication
• Aligning organizational culture with change initiatives
• Managing resistance among employees and maintaining employee engagement
• Balancing short-term challenges with long-term vision.

Incorporating AI into Your Company Operations
Panelists & Moderator: TBA, moderated by Greg Smith, CMCA, AMS, PCAM, Director of Learning and Development, Associa

Artificial intelligence can be as basic as using ChatGPT to draft notices and and enhance overall communication or as complex as using AI to talk to clients about service issues, and everything in between. Organizations that don't adopt AI may be left behind. This panel discussion will examine use cases for artificial intelligence in the community association management space, including specific techniques being used by management companies right now, and provide ideas on how you can incorporate AI into your real world operations.

Think Tank on Managing Organizational Change
Facilitated by Greg Smith, CMCA, AMS, PCAM, Director of Learning and Development, Associa

In small groups at your tables, attendees will engage in a brainstorming session on the topic of how AI can be incorporated into the operations of your own organizations based on the ideas and topics presented in the previous session.

Facilitated by: TBA

Work Smarter, Reduce Your Stress and Lead by Example
Presented by Steve McClatchy, New York Times Best Selling Author

Your life is a product of your decisions. Your criteria for making decisions are at the very core of your effectiveness. Great decision-making habits can yield a lifetime of success and achievements while poor ones can keep you stressed, frustrated, and out of balance. Just as a business must never stop learning, improving, and innovating to lead in the marketplace, as a leader in your business you are faced with this same challenge. In this presentation you will learn which decisions increase your engagement, reduce your stress, prevent burnout, and restore the feeling of balance. Steve’s infectious energy and thought-provoking style will inspire you with specific actionable content that you can put into practice immediately. If you are interested in learning a decision-making system that can help you prioritize more effectively, end procrastination, prevent burnout, execute faster, and achieve your personal and professional goals, this is a “don’t miss” presentation.

• Dramatically increase work and life engagement.
• Delegate more effectively and develop future leaders.
• Work smarter, not harder and focus on results and the true drivers of performance.
• Prevent burnout, end procrastination, and regain critical planning and personal time.
• Achieve your personal and professional goals and be an example of balance for others to follow.

Lightning Execution: Skills, Tools and Strategies to Make You More Productive
Presented by Steve McClatchy, New York Times Best Selling Author

Do you have the information you need at your fingertips when you need it?  Do you have a foolproof system for making sure nothing falls through the cracks?  Great organizational skills are at the core of your ability to get things done.  In this dynamic presentation Award Winning, New York Times Bestselling author, Steve McClatchy, brings you the four keys crucial to effective execution and three skills possessed by the most organized people.  If your goal is to get more organized and to get more done in less time with less stress, this is a don’t-miss presentation. 

• Execute using technology more effectively.
• Document, retrieve and act on information quickly.
• Organize your calendar, tasks, contacts and notes so you can find what you want when you want it.
• Learn some of the best Smartphone and Microsoft Outlook tips, tricks, and shortcuts.
• Get more done, in less time with less stress.

Navigating Success: Strategies for Retaining Community Managers
Presented by: Rob Buffington, CMCA, Gordian Business Solutions

Dive into proven strategies for retaining top-tier community managers. Discover key insights, best practices, and innovative approaches to enhance stability and build lasting success within your community management team.